When playing poker or just observing people you notice a host of "tells": the signs a person makes when they are nervous or bluffing. Body, eye movements, smiles, tics, gestures, and inflection. All give you clues, hints, and ways to understand what is being said and unsaid. I have to work on these things everyday. Before I did work that was videotaped, I was unaware of my tells. When I listened I looked critical, I still do this from time to time. I have to think about eye contact because I can look down when I talk. And I have to remind myself to stay positive. For me, it takes mindfulness and being present.
I watch people's eyes and their smiles. It is so easy to see when people like what they are talking about. I ask people to "tell me more" about that subject, because I know they want to.
According to English and Jewish proverbs--Eyes are the window to the soul.
I believe this. And if the eyes are a window then the smile is the sliding glass door to the soul. It is the face of your heart.
No other form of body language can transform you and your networking, than your smile.
Your face triggers the face and the feelings of those looking at your face. Your eyes are the window to your truth.
I had an assistant named Pam who never smiled. It became a game with me. Every morning, I would greet her with a huge smile and a theatrical, "GOOD MORNING! How are you?" She always responded the same no matter what I did. She said, "Fine," without smiling. Actually it was more of a frown. So one day I could not stand it any more. She stood there and said "fine" looking like her cat died. I said, "Then Tell Your Face!" After that Pam faked smiled at me every morning and we laughed.
Long time ago, I supervised telemarketers and we used mirrors to show the trainees their faces when they were on the phone. Your voice is so much different when you smile! Smiling telemarketers always performed better.
I love the work of the Smile Foundation--restoring the smiles of children with facial deformities.
Like most things you do for others it helps you more. Smiling almost always makes others smile. And smiling makes us feel good and makes others feel good. But recently researchers have shown that smiling, genuine smiles, not only feel good but actually make us healthier. Huh? Yes, recent studies show that smiling reduces anxiety, heart rate, and increased recovery from stress and even depression. There is a physiological and psychological reaction in your body when you use your smile muscles. Even if you just see another smiling it fires off neurons that simulate the feeling of your own smile. Serious studies show greater life expectancy and life satisfaction if you smile. Long distance runners who smiled reported they were less tired and stressed. It all makes sense. When you smile others smile. You give off positivity and get it back. So it is probably a combination of internal and external factors that feed off one another.We all know how quickly a look can turn us negative. We walk a very fine line between happy and unhappy. Satisfied and dissatisfied. Positive and negative. Glass half full, half empty.....A smile can push us and others around us over to the positive side of the street.
The genuine smile--the real smile--is called by researchers the Duchenne smile. Named by the 19th century French neurologist. This smile uses the major muscles around the eyes and mouth areas. This is contrasted with the Pan Am smile, named for the socially polite smile of an airline flight attendant. This smile just lifts the muscles around the mouth.
Funny ironic thing is that people with botox injections were also studied. Because their smile muscles were "impaired" they were less happy and had a harder time sensing the feelings of others! You want to look and feel good--artificially?! Shame on you. ;)
This research is dwarfed by the certainty that an upside down smile makes you and others feel worse. You have a great smile--use it! Smile!
Thanks for reading. John